3 Contact Centre trends that you should be aware of in 2021
The need for seamless omni-channel communications has become more relevant today than it was ever before....
What the numbers say about the remote-work experiment?
During the COVID-19 pandemic, millions have lost their jobs whereas millions were required to make abrupt...
Govt using three-pronged approach towards building equitable workforce: Women & Child Development Minister Smriti Irani
The Indian government under the leadership of Prime Minister Narendra Modi is using a three-pronged...
Quick insights to get your workforce back to office smoothly
Ways of working didn’t undergo any massive change in the past century. Despite increasing adoption of...
The future of the insurance industry in a post-pandemic world
Like all business sectors, the global pandemic crisis has also changed the Indian insurance industry....
Remote Working and Tax – the long and short of it
Year 2020 taught all of us a new way of living and working. The pandemic forced the office to come...
What do Indian millennials make of Work From Home?
The pandemic has been widely defined as the gateway to a new future for the world. For most people,...
Embracing Life P.C. (Post Covid)
Many years down when we look back at history, there are high chances that we divide time in two new eras...
Qlik: Indian PSUs set for exponential growth as COVID-19 accelerated digitization
Until the COVID-19 outbreak, many Indian companies were at different stages of digitization. The pandemic...
Industry trends to watch out for in 2021
As we rejoice the welcoming news of vaccine rollouts and gear ourselves for 2021, there are some major...