New e-learning methods help in enhancing consumer experience manifold

Customer experience is pulse of every business, therefore it requires significant investments, relentless improvements, collaboration across channels and business functions. Antony Jacob (MD & CEO, Apollo Munich Health Insurance Company) provides insights on how to deliver better service for premium customer experience and things to do for higher customer retention.

Click here to watch the full video.

Disclaimer: The views expressed in this article are those of the author and do not necessarily reflect the views of ET Edge Insights, its management, or its members

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top