Rakuten India’s journey: Becoming a software powerhouse

In Conversation with Sunil Gopinath, Chief Executive Officer, Rakuten

Business-to-business (B2B) tech products play a critical role in the success of many modern businesses. These products, such as software platforms, cloud computing services, and enterprise hardware, provide essential tools and resources that enable companies to operate more efficiently, effectively, and profitably. B2B tech products help businesses streamline their operations, automate processes, and optimize workflows, leading to increased productivity and cost savings. They also enable businesses to leverage data and analytics to make data-driven decisions and gain a competitive advantage. Additionally, B2B tech products are essential for businesses to remain innovative and stay ahead of the curve in an increasingly digital world.

In an interview with ET Edge Insights, Sunil Gopinath, CEO, Rakuten India talks about the company’s B2B technology products (Enterprise Saas in AI Operations and AI-based services), the industry pain-points that the company is trying to solve and the plans to scale.

Mr. Gopinath also shares industry-wide best practices and how he’s working to create impeccable culture at the organization.

Visit the link to hear his views.

 

Disclaimer: The views expressed in this article are those of the author and do not necessarily reflect the views of ET Edge Insights, its management, or its members

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