Financial inclusion for all: Lessons from India’s G20 summit success

India's G20 Summit has demonstrated that financial inclusion is a cause worth championing

In a rapidly evolving world where financial services have become an indispensable part of our daily lives, the imperative of providing universal access to these services is not just an economic necessity but a fundamental human right. The recent G20 Summit held in India in 2023 has shone a spotlight on India’s exceptional journey towards promoting financial inclusion. As nations grapple with the challenges of closing the financial divide, India’s remarkable achievements offer critical strategic insights and lessons for all.

The Global Landscape of Financial Inclusion:

It is paramount to acknowledge the remarkable progress made in financial inclusion over the last decade. Globally, the proportion of individuals with formal banking access has surged from 51% in 2011 to an impressive 77% in 2021. This significant growth can largely be attributed to the proliferation of digital technologies such as mobile money, swift payment systems, digital identity solutions, data-sharing agreements, and the establishment of Digital Public Infrastructures (DPIs). These innovations have fundamentally transformed the landscape of financial service accessibility.

India’s Trailblazing Odyssey:

India’s success narrative is particularly inspirational. Through the adept utilization of Digital Public Infrastructures (DPIs), India has achieved a staggering 80% bank account penetration—a feat that would have taken nearly five decades through traditional methods. This accomplishment underscores the pivotal role played by robust digital infrastructure in the advancement of financial inclusion.

The Pandemic’s Catalytic Effect:

The COVID-19 pandemic acted as an accelerator for global digital financial adoption. Governments worldwide leveraged digital platforms for the distribution of emergency relief payments directly into individual accounts. In 2021, approximately 20% of adults in developing economies made their inaugural in-store digital payments, with about 40% making their first digital utility bill payments since the onset of the pandemic. These figures underscore the resilience of digital financial services in times of crisis.

India’s Legacy and the G20 Summit Strategy:

India’s triumph in advancing financial inclusion stands as a beacon of hope for the world. It emphasizes the significance of innovation, digital infrastructure, and responsible technology adoption in expanding the reach of financial services. As India assumed leadership at the G20 Summit in 2023, it presented a unique opportunity to establish a lasting legacy—namely, the legacy of prioritizing financial inclusion.

By strengthening the ecosystem, expanding access to financial products, and ensuring robust consumer protection, we can bridge the gap that leaves millions excluded from the financial system. This is not only a moral imperative, but also a path to sustained global growth and prosperity.

Challenges and the Road Ahead:

Despite these significant strides, we must acknowledge that there are formidable challenges to address:
Access Gap: According to the 2021 Global Findex, 1.4 billion adults worldwide, constituting 24% of the global population, still lack access to formal financial services. This access gap remains a critical issue to tackle.

Strategic Forward Momentum:

Arun Poddar,
Executive Director and CEO,
Choice International Ltd.

To build upon the strides achieved thus far, our strategic focus must encompass several key areas:

1. Last-Mile Access: We must employ innovative strategies and prudent technology adoption to reach those who are still excluded from formal financial services. The objective is to ensure that no one is left behind.
2. Financial Education: Augmenting financial literacy is pivotal to empowering individuals to make informed financial decisions. Strategic investments in financial education can significantly enhance the quality of financial inclusion.
3. Data Collection and Monitoring: Accurate data collection and astute monitoring are indispensable for effective progress tracking. This data equips policymakers with the insights needed to make informed decisions and refine strategies for financial inclusion.

In conclusion, India’s G20 Summit has demonstrated that financial inclusion is a cause worth championing, and the progress made so far serves as a testament to the commitment of policymakers, organizations, and individuals worldwide. Let us build on this momentum, learning from the successes and challenges, to ensure that financial inclusion truly becomes a reality for all.

Disclaimer: The views expressed in this article are those of the author and do not necessarily reflect the views of ET Edge Insights, its management, or its members

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