AI and beauty: How artificial intelligence is fostering personalised experiences for the beauty industry

In today’s ever-evolving landscape, the beauty industry finds itself at the epicentre of an unprecedented revolution, one that was accelerated by the onset of CID-19. The pandemic served as a catalyst for change, compelling industries to adapt and reimagine their operations in ways previously not known before. For beauty brands, this transition brought forth a critical need to bridge the gap with consumers, propelling a technological revolution of remarkable significance.

The integration of technology became not just a choice but an absolute necessity for brands striving to thrive in this new setting. Consumers, accustomed to the convenience of accessing a virtual beauty world from the comfort of their homes began to seek nothing less than a seamless experience. This competitive environment prompted beauty brands to explore innovative and disruptive methods of capturing their audience’s attention.

Beauty enthusiasts find themselves at the threshold of new experiences in a virtual world. Brands, embracing this era of disruption, embarked on a journey to craft rules of engagement and foster communities where playfulness, experimentation, and DIY creativity were not just encouraged but celebrated.

Transformative power of AI in the beauty industry 

Artificial Intelligence (AI) enables businesses to improve their performance and this is exemplified through its diverse applications, including the development of search engines that connect consumers with new and tailored products.

As AI seamlessly bridges the gap between consumers and brands, Augmented Reality (AR), virtual mirrors, skin analysis machines, and other technological advances offer consumers the means to make informed decisions, customizing their choices to align with their unique requirements.

Hyper-personalisation for enhanced consumer experiences 

Likewise, an increasing number of brands are embracing personalisation as a central element of their strategy. Those who have made it a cornerstone of their approach are not only delighting consumers to a greater extent but also fortifying their competitive position in the market.

For instance, Colorbar Cosmetics has spearheaded a hyper-personalised bespoke experience. Within our beauty outlets, customers can engage in a tailored quiz, carefully designed to help them discover skincare and makeup products perfectly suited to their specific needs. Additionally, our brand extends a Virtual Try-On feature on our website, enabling customers to visualize the appearance of various products, whether it’s lipsticks, foundations, or eyeshadows, on themselves.

Samir K Modi
Founder & Managing Director
Colorbar Cosmetics

Furthermore, the integration of cutting-edge AR/VR applications creates immersive brand experiences that simulate real-life beauty counters, incorporate AI filters, and more. In addition, the industry is taking remarkable strides toward highly individualised beauty products, allowing consumers to co-create their own lipsticks, nail lacquers, and more. This involves consumers having the creative freedom to choose the scent, color, ingredients, and various other aspects of the product they desire. Notably, Colorbar is at the forefront of providing such personalised services. These innovations have significantly deepened the level of intimacy between brands and their consumers, fostering even stronger connections.

Harmonising Beauty and Human Touch for the Future of the Industry

Virtual Try-Ons and AI-enabled personalised recommendations offer an extensive array of options for experimentation, making them more advantageous than traditional face-to-face interactions. While human interactions remain valuable, they are no longer an absolute necessity for consumers. The enduring presence of AI in the industry signifies the onset of a more diverse, innovative, and consumer-centric era for the beauty industry. Brands should proactively embrace AI to remain at the forefront of this transformative wave.

Disclaimer: The views expressed in this article are those of the author and do not necessarily reflect the views of ET Edge Insights, its management, or its members

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