State Bank of India (SBI) has appointed Balaji Rajagopalan as its Chief Technology Officer (CTO).
Prior to joining SBI, Balaji was Bank Technology Group Head – Treasury, Capital Markets, Corporate Centre & Intelligent Automation at ICICI Bank, where he worked for eight years.
With an overall work experience of 22 years, Balaji has also worked with companies like Infosys and Polaris in the past.
While PSU Banks may be on track to get re-rated and shrink the value gap with private peers, they are leaving no track untried to deliver a consistent experience for their customers across different digital channels.
SBI has got aggressive in its tech hirings to enhance its key digital capabilities in innovative ways, address changing customer needs, and orchestrate transformations to make way for a new digital culture. Earlier this month, SBI appointed Aparna Kumar as its Chief Information Officer (CIO). Aparna was HSBC India CIO in her previous role.
In March this year, SBI had appointed former Ujjivan Small Finance Bank CEO Nitin Chugh as Deputy Managing Director (DMD) and head of digital banking.
In general, PSU banks have been looking to hire professionals in technology and related areas across specializations and levels. While the specializations cut across risk management, data and analytics, API management to IT infrastructure/cloud, security, UI/UX, enterprise architecture, and mobile development, the levels are from CXO level to engineer/analyst levels.