Gallup studies show that companies with engaged employees are 23% more profitable In the wake of global shifts in work patterns post-pandemic, the concept of a stress-free workforce might seem more idealistic than attainable. The challenge, in my opinion, extends …
Every big company has a Chief Executive Officer – a CEO. Many others have CFOs and COOs. But how many have a CXO, or a chief exploration officer? David Wallerstein is the CXO of Tencent. In his unique role, he searches …
For Creating an effective Customer Experience (CX) is more about just ensuring your customers receive the products and services they desire in a timely and efficient manner. It’s also about creating touchpoints with real people who can evangelize and grow your brand …
Customer Experience – The key to sustained value creation Read More »
The co-working space in India has been growing at an exponential rate in India and top executives of companies claim that the need for managed spaces within a short time in synchronization with the company’s real estate strategy and talent …
Need for managed spaces, employee retention driving co-working spaces in India, say CXOs Read More »
