customer experience
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BFSI
Ushering in the Era of Digital
Indian finance sector made contact with digitalization a long time back. However, it is in the last 5 – 6…
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Business Functions
The unshakeable pillars of a standout brand
Just because you’ve got a great brand today, that doesn’t mean you’re going to have a great brand tomorrow. Just ask Kodak,…
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Leadership & Management
5 Trends to Make You a Go-To Brand in the Post Covid Era
Embracing a proactive customer experience will go a long way towards making you a go-to brand in a post-Covid world.…
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Technology
Are you prepared for the next wave of intelligent automation?
Today, automation is driving efficiencies for enterprises, resulting in dramatic productivity gains in the back office and enhanced customer experiences…
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Insurance
Digital technology is transforming Max Life Insurance, find out how?
V. Viswanand, Deputy MD, Max Life Insurance, talks of deploying futuristic tech-based solutions to enhance the customer experience. We asked…
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