Cloud
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Technology
Call centres: Key technologies enabling better customer service
Call centres often need to strike the right balance between call centre software and their business needs. Today, call centre…
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Technology
Driving resilient business transformation with Cloud, Data, AI, and Analytics
The role that technology plays in the business environment has changed notably over the past decade. Technologies are no longer…
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Business Functions
Don’t Miss the Cloud Train: SMBs must leverage what’s meant for them
It’s a well-known fact that globally, enterprises have been rapidly adapting to the cloud and that digital transformation for mid…
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Technology
Data Center Essentials for Growth and Success
With new, cloud-enabled services and IoT architectures to manage, Telcos need to re-think their network and security architectures. Here are…
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Business Functions
Connectivity is key to enabling digital transformation
Today, business and IT leaders increasingly focus on leveraging digital technologies and innovation to keep their organisations productive, efficient, relevant,…
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Technology
The circle of digital life: From data to the cloud and back
Agility has been an industry buzzword for years but has now emerged as an existential litmus test for organisations the…
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Technology
Leveraging Hyperconnected Edge Data Centers for Hybrid IT Solutions
Outbreak of the pandemic, leading to a countrywide lockdown last year, forced enterprises to operate remotely leveraging digital platforms. This…
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Business Functions
Cloud migration journey of data: Fuelling new transformations
A journey that began with just the human resource data going on cloud, to building full-fledged platforms (Media, Connected Car)…
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Business Functions
Capability Centres Adapting To Changing Tech Landscape
2020 was the year of accelerated adoption of all things digital by customers and businesses both. The financial services sector…
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Business Functions
Resetting the Business Operations and Strategies through Digital Transformation: Surviving in the New Normal
The COVID-19 pandemic has caused massive disruptions in modern times. It has changed the way of almost everything including lifestyle…
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