Leisure

Why global companies are moving towards self-booking for corporate travel

Leisure
Everything about corporate travel is stressful: From the confusing booking processes, to the stressful post-trip expense management. Long reimbursement cycles, increasing costs, and travel policy violations add to the already cumbersome trips, thus affecting employee morale too. In this process, policy compliance and T&E budgets go for a toss, thus generating the need for a …

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Impact of travel and tourism industry on the Indian economy

Leisure
Wherein many international countries are still recovering from the pandemic repercussions. The Indian economy car is excellently speeding through it. Though many sectors are helping in progression but travelling and tourism is gearing the tempo. India as a country is blessed with the geographical and climatic gifts of diversification, beautification and exuberance. Right from the …

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Retailing in the normal world – 8 power tips to transition into consumer commerce

E-commerce, Leisure

All signs today suggest that it’s a new world with consumers dominating every facet of business. We are now witnessing the evolution of ‘retail’ gradually moving into ‘consumer commerce’ where, increasingly, consumer expectations are at the centre of all business decisions and consumer demand is dominating the value chain. We have also seen how Direct-to-Consumer models are proving to …

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Champagne bubbles: the science

Leisure

As you uncork that bottle and raise your glass, take time to toast physics and chemistry along with the New Year In a lab in the heart of France’s wine country, a group of researchers carefully positions an ultra-high-speed camera. Like many good scientists, they are devoted to the practice of unpicking the universe’s secrets, …

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Connectivity is key to enabling digital transformation

Leisure, Technology

Today, business and IT leaders increasingly focus on leveraging digital technologies and innovation to keep their organisations productive, efficient, relevant, and, most importantly, forward-looking. The need to transform how they do business has led to the proliferation of the technologies like cloud, AI/ML, Big Data Analytics, and IoT; and the current unprecedented situation has made …

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Books to help you re-imagine leadership in 2021

Entrepreneurship, Leadership, Leisure

We are living in a new reality today. It is an opportunity to re-imagine and re-think leadership, business, and innovation.  We have witnessed widespread technological adoption take place.  Business leaders today must adapt if they want to ensure long-term business continuity. Workplaces have changed from conventional offices to work-from-anywhere.  Leaders who have successfully pivoted organizations …

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3 Contact Centre trends that you should be aware of in 2021

Innovation, Leisure

The need for seamless omni-channel communications has become more relevant today than it was ever before. While contact centres maybe at the heart of your organization’s overall communication strategy, there is an ever-increasing reliance on technology today. So, how can your organization strike a balance between technology and agents to offer the best possible customer …

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