Disclaimer: The views expressed in this article are those of the author and do not necessarily reflect the views of the Economic Times – ET Edge Insights, its management, or its members

The work environment of an organisation serves as the foundation for positive change. It’s the driving force that not only exalts the company, but also the people working in it. However, for such an environment to be truly effective, including people with different views and backgrounds plays a key role. But what does it mean for a workplace to be inclusive? Is it just about accommodating diverse sets of people?

The idea behind inclusion goes beyond the action of bringing in people from various backgrounds. It influences the overall work culture, which involves the everyday collaboration and communication between company members across different rankings. To understand it better, let’s take a closer look at what comprises inclusion.

How does inclusion bolster Workplace?

One of the prime hallmarks of inclusion is rooted in a work environment that encourages people with unique capabilities to voice their ideas and opinions. When individuals in a company have the leeway to express their thoughts without worry, the scope for personal and organisational growth can be tremendous. This also helps in fostering a sense of belonging, which motivates the individuals to put their best foot forward and lead their professional lives with authenticity and fairness.

However, a strong and supportive leadership approach is a crucial component in piecing together such a work environment. It requires leaders who are willing to go the extra mile to understand the concerns of not just their customers but also the employees. Inclusion at workplace pays tangible dividends when each member knows that they are being heard and their contribution matters.

Better Experience for Better Results

Once we understand the impact inclusion has on a company’s workforce, the question that follows is what outcomes does it have for a company? Numerous studies analysing the effects of inclusion indicate that companies that are diverse and inclusive generate greater revenue and exceptional performance.

For instance, organisations consisting of inclusive teams boost performance by up to 30% in a diverse work environment. When it comes to revenue gains, diverse companies enjoy a 19% increase in revenue compared to the less diverse ones.

The outcomes of inclusion undoubtedly prove to be positive on both individual and organisational levels. It brings out the best in us, while also allowing us to learn from people around us. As the influential advocate for inclusion, Pat Wadors says, “when we listen and celebrate what is both common and different, we become wiser, more inclusive, and better as an organization.”

 

Authored by

Sreevathsa Prabhakar, Founder, Servify

Disclaimer: The views expressed in this article are those of the author and do not necessarily reflect the views of the Economic Times – ET Edge Insights, its management, or its members