Defining the Future of The Workspace

The future of work asks us to consider the biggest questions of our age. What influence will the continuing march of technology, automation, and artificial intelligence (AI) have on where we work and how we work? Will we need to work at all? What is our place in an automated world?

Organizations across sectors are cognizant of the intense changes taking place in the business landscape today. We live in a world where the decisions we make to perpetuate growth are largely driven by technology. In this fast-paced, digitally-driven atmosphere, it has become that much more important to not only embrace the change, but also to leverage the tools available at our disposal to gain an edge over others. One of the best methods of ensuring this is embracing technological tools in the workspace to make even the smallest tasks faster, smarter, and insight-driven.

Automation, robotics, and AI are advancing quickly, dramatically changing the nature and number of jobs available. Technology has the power to improve our lives, raising productivity, living standards and average life span, and free people to focus on personal fulfillment. But it also brings the threat of social unrest and political upheaval if economic advantages are not shared equitably.

Enterprises are experiencing the positive reverberations of digitization in the workspace and are focusing their efforts on making these technologies accessible to their employees. Solutions like cloud, enterprise mobility, and collaboration platforms are making work possible to achieve irrespective of location. While these solutions have been around for quite some time, businesses have only now started integrating them with new-age tools like AI, analytics, and machine learning. In this way, CIOs and their teams have been consumed with strengthening the core construct of their IT infrastructure.

Along with the focus on providing tech-savvy tools at the workspace, organizations also need to address the needs of their workforce that ranges from 4 to 5 generations of employees. Businesses now have the advantage of not only leveraging the skills of the new ‘digital native’ millennials but also re-skilling existing employees on the use of digital platforms. Businesses that capitalize on the technology needs of their employees can enjoy the benefits of having a robust, engaged, and energized workspace.

Disclaimer: The views expressed in this article are those of the author and do not necessarily reflect the views of the Economic Times – ET Edge Insights, its management, or its members

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