AI helps companies deliver digital-first Contact Center experience in post-COVID era
With the emergence of multiple technologies to enable the comeback of businesses, the new normal looks...
How Enterprises Can Transform Their Processes With Cognitive Process Automation
The need of the hour is a comprehensive and no-code platform The Challenge Traditionally, enterprises are...
Metaverse: Welcome to the dawn of virtual-world hopping
The virtual world is an oyster, and businesses are rebuilding their digital strategy before entering the...
Humans still outperform AI at making money in financial markets
Analysis of academic research into machine-learning algorithms and stock market forecasting found that AI...
How Conversational AI is Redefining Customer and Agent Experience?
In today’s competitive world, it is becoming increasingly important for enterprises to provide a...
Was Lord Rama or God Agni an AI expert in the age of No Internet?
Some of the technological advancements that are being introduced today had already been projected in the...
Data and the Artificial Intelligence Gold Rush: Who Will Win?
“The world needs to come together around data as it has around climate change, space, labor, and other...
Traversing the journey from RPA to Cognitive Automation
RPA is just the first step in a foundational shift for your business One of the key trends in the coming...
Elevating brand experiences with cloud-based AI and automation
Closing the Engagement Capacity Gap is important for all companies, but especially so for those in the...