BFSI

Navigating the evolving landscape – Balancing digital-first experiences with personal touch in banking

The Indian banking sector has successfully embraced IT-enabled strategies in its operations over the past few years. By providing high-quality services and products, banks have effectively retained their primary customer base, offering customers convenient and efficient banking experiences through the …

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Good intentions, unintended consequences – the RBI’s notification on investment by regulated entities in AIFs

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On December 19, 2023, the Reserve Bank of India (RBI) issued a notification whereby regulated entities (REs) (including all commercial banks, and non-banking financial companies) were prohibited from making investments in any scheme of alternative investment funds (AIFs) which has …

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