Disclaimer: The views expressed in this article are those of the author and do not necessarily reflect the views of the Economic Times – ET Edge Insights, its management, or its members

Customer experience

Embracing a proactive customer experience will go a long way towards making you a go-to brand in a post-Covid world. These, and more insights, were offered by Neeraj Athalye, Vice President & Head – Customer Experience Solutions, SAP Indian Subcontinent. Watch the video now to know more.

Disclaimer: The views expressed in this article are those of the author and do not necessarily reflect the views of the Economic Times – ET Edge Insights, its management, or its members

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